Merrylands is full of post-war brick and fibro homes on blocks that have since been subdivided, extended or redeveloped — and a great many of them are still fed by an original private power pole. High Demand Electrical is a Level 2 ASP accredited contractor (Licence 397193C) handling storm-damaged poles across Merrylands, from make-safe to reconnection on the Endeavour Energy network.

Storm Damage Power Pole Repair in Merrylands
A private pole that has moved in a storm is a live problem. The service line goes tight, the point of attachment on the house takes the strain, and a pole that leans today can be across a driveway tomorrow.
We cover Merrylands, Merrylands West, Guildford, Granville, Greystanes and Woodpark with 24/7 emergency power pole service, fallen pole make-safe and same-day repair or replacement.
How Urgent Is Your Storm-Damaged Pole?
Why Merrylands Private Poles Fail in Storms
Merrylands sits in the Cumberland local government area on the low ground along the Duck River corridor, and the combination of heavy clay soils and mature backyard trees is what drives most of the storm damage here. When a summer cell dumps rain, the ground around an old pole butt softens; when the gust front follows, the pole moves. Established trees over the back fences add limb strike to the mix, and a branch across a span will pull a marginal pole over on its own.
The housing tells the rest of the story. Much of Merrylands was built out in the post-war decades, and the private poles serving those houses are frequently original. Timber of that vintage is usually fine above ground and hollow at the butt, and it is common for us to find a pole that has been rotting quietly behind a garage for years. Meanwhile a great deal of the suburb has moved to rental and unit accommodation, which means poles that no owner has looked at closely in a very long time.
Merrylands is supplied by Endeavour Energy. Endeavour maintains the numbered street poles and the mains along the road reserve. The pole on private land that feeds your meter box belongs to the property owner — the landlord on a rented house, or the owners corporation where it stands on common property.
Choose Your Situation — See What We Do
What Happens When Your Merrylands Pole Comes Down
- Keep everyone clear. Stay at least 8 metres from any conductor on the ground and treat it as live. Report it to Endeavour Energy on 131 003, then call us to get a Level 2 crew moving.
- Emergency make-safe. We isolate the supply, secure or lower the pole and clear the hazard from driveways, shared access and footpaths.
- Assessment. Butt below ground line, cross arms, stays, service cable and point of attachment are all inspected, with written condition reporting if an owner, agent or insurer needs it.
- Repair or replacement. Either straightening and re-staying, or a full emergency pole replacement where the timber is finished.
- Reconnection. We hold the Level 2 accreditation to disconnect and reconnect and we lodge the Endeavour Energy notification ourselves.

From Storm-Damaged to Reconnected — Click Through the 6 Steps

Storm Damage We Repair Across Merrylands
The jobs we are called to in Merrylands after a storm are usually:
- Leaning poles in wet clay — the footing has softened and the pole has moved under wind load.
- Ground-line rot failure — post-war timber snapping where the butt has gone.
- Limb strike — backyard trees dropping branches across spans and cross arms.
- Service cable damage — stretched or arcing cable needing service cable replacement.
- Shared poles on subdivided blocks — one private pole feeding a house plus a granny flat or dual occupancy.
- Meter box and mains damage — requiring consumer mains installation before reconnection.
Insurance & What’s Usually Covered
What's typically NOT covered: wear-and-tear, gradual rot or rust, or failure caused by a pre-existing defect notice you hadn't rectified. Our written cause report helps insurers distinguish sudden events from gradual failure — and we handle insurance claims every week.
FAQs
My property has been subdivided and one pole feeds both dwellings. Who owns it?
The pole belongs to whoever owns the land it stands on, and if it feeds two dwellings both parties have an interest in keeping it sound. Endeavour Energy's responsibility ends at the numbered street pole. Where ownership is split, we provide a written report and quotation so both owners can see exactly what is required before the work goes ahead.
I rent in Merrylands — is the pole my problem?
No. A private power pole is part of the property and maintaining it is the owner's obligation, not the tenant's. Report the damage to your agent immediately and keep everyone at least 8 metres from any wire on the ground. We can talk to the agent or owner directly to get the emergency work authorised.
I rent in Merrylands — is the pole my problem?
No. A private power pole is part of the property and maintaining it is the owner's obligation, not the tenant's. Report the damage to your agent immediately and keep everyone at least 8 metres from any wire on the ground. We can talk to the agent or owner directly to get the emergency work authorised.
How long will the power be off during a pole replacement?
For a straightforward private pole replacement the supply is typically off for a good part of the working day — the old pole has to come out, the new one set and the service reconnected. Because we are a Level 2 ASP we can disconnect and reconnect ourselves rather than waiting on a network crew, which is where most of the delay usually sits.
The pole looks fine but we keep losing power in storms. Why?
Usually because the damage is not visible from the ground. A service cable can be arcing inside its sheath, a cross arm can be cracked, or the point of attachment can have worked loose so the connection breaks under load. A Level 2 inspection will find it, and if the fault is on Endeavour's side of the point of supply we will tell you.
Should we replace the timber pole with composite?
It is worth considering in an area with clay soils and long wet spells. Composite poles do not rot at the ground line and are not vulnerable to termites, which is what kills most timber poles around here. They cost more to install but typically last a good deal longer.
Ready to secure your property with Power Poles service?
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