If your private power pole is down, leaning badly, or has live cable on the ground, don't wait. We make safe across Sydney 24/7 — secure the site, isolate damaged circuits, and document for your insurer.
Make-safe is the first response to a fallen or failing private power pole. It's the fast work we do to secure the site, remove hazards, and document damage so you're safe, legal, and ready to lodge an insurance claim — before the full replacement happens in the days that follow.
It's a prerequisite for permanent work, and it's what every Sydney insurer expects before they approve a pole replacement claim.
Assume all wires are live. Wires can energise fences, puddles, even wet grass. Keep kids and pets inside.
Ausgrid 13 13 88 or Endeavour Energy 13 10 03. They'll isolate street-side supply at no cost.
Take photos of the pole, surroundings, and visible cause (tree, vehicle, etc.) before anything is moved.
Once the street side is isolated, call a Level 2 electrician. That's the only contractor legally allowed to work on your private pole.
Emergency dispatch 24 hours a day, 7 days a week. Onsite in hours, not days.
Photographs, cause analysis, itemised quote — everything insurers need to approve your claim.
We don't just make safe — we return within days to install the replacement pole and handle all network paperwork.
Only Level 2 electricians can legally work on live network pole connections. Fully accredited and insured.
Call the network first, then call us. We'll be on the way.
Fill out the form and our expert team will get back to you shortly. Whether it’s an emergency or a planned installation, we’re ready to help—fast, safe, and professional.
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