Pole down. Live wires. Sparking cable. Storm damage at 2 AM. Our emergency crew runs 24 hours a day, 7 days a week across Sydney — licensed Level 2 ASP, insurance-ready, and onsite fast.
A private power pole emergency isn't the same as a general power outage. If the street has lost power, that's an Ausgrid or Endeavour Energy job. But when the pole on your property is leaning badly, cracked, down, or has live wires exposed, that's our job — and it needs a licensed Level 2 electrician.
We run a dedicated after-hours crew specifically for private pole emergencies. If you call us at 2 AM with a tree on your pole, we're on the way.
Pole on the ground, against a fence, on a car, or propped up by a tree. Every hour counts.
Sparking, arcing, smoke, burning smell, or cable touching the ground near your home.
Tree down on pole, car into pole, lightning strike. We document for insurance on arrival.
Pole moving in the wind, or the base visibly failing. Likely to come down in the next squall.
Real humans answer at 3 AM. Our emergency crew runs a true 24/7 rotation — not a voicemail that calls back Monday.
Network-accredited to work on live connections with Ausgrid and Endeavour Energy. The only people legally allowed.
Photos, cause report, itemised quote — everything your insurer needs to open the claim and cover most of the cost.
Eastern Suburbs, Inner West, North Shore, Northern Beaches, Sutherland Shire, Hills, Western Sydney.
If a pole is down, live wires are exposed, or you've lost supply due to private-side damage, call our 24/7 line immediately.
Fill out the form and our expert team will get back to you shortly. Whether it’s an emergency or a planned installation, we’re ready to help—fast, safe, and professional.