Emergency Pole Replacement After a Sunday Outage in Blacktown
Explore our private power pole servicesWhy we were called
A Blacktown home lost power on a Sunday after Endeavour Energy cut the supply over unsafe consumer mains and arcing at the point of attachment. The timber pole was also termite damaged and unstable. Pole replacement and network connections are Level 2 ASP work.
What we did
- Investigated the outage and made the site safe so power was restored the same day
- Returned to install a new 6.5m galvanised power pole at the front boundary
- Installed a green turret and jointed the cables in the pillar
- Ran new 16mm XLPE from the turret up the pole and fitted pole top fuses to protect the underground consumer mains
- Installed new 25mm aluminium overheads
The result
The home is back on a stable supply from a new galvanised pole. The underground consumer mains are now protected by pole top fuses.

What our customers say
How a pole replacement works
Assess and make safe
We attend site, make the area safe and assess the pole, the supply and what the network requires.
Plan and approvals
We coordinate with your energy provider and organise the paperwork so you do not have to.
Replace the pole
Our Level 2 crew removes the old pole and installs the new one to network standards.
Test and reconnect
We test the installation, reconnect your supply and commission it before we leave.
Power pole FAQs
How long does a private power pole replacement take?
It depends on site access, the condition of the existing pole and the requirements of your energy provider. After we assess your site, we give you a clear timeframe before any work starts.
Who is responsible for a private power pole?
In most cases the property owner is responsible for a private pole and the supply line that runs from it to the property. We can inspect yours and confirm what applies to your situation.
Do I need a Level 2 ASP electrician?
Work that connects to the electricity network needs an accredited Level 2 ASP. High Demand Electrical is a Level 2 ASP, so we can handle the job from assessment through to reconnection and commissioning.
Do you handle emergencies like a fallen pole?
Yes. We are available 24/7 across Sydney. If a pole is down or damaged, call 0411 719 093.
SYDNEY’S PRIVATE POWER POLE SPECIALISTS
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