Collapsed Timber Pole Replaced After Hours in Chatswood
Explore our private power pole servicesWhy we were called
Strong winds brought down the power line at a Chatswood home, leaving the timber pole leaning over the footpath and resting on a tree. The network made it safe, but a Level 2 ASP was needed to repair the damage.
What we did
- Responded after hours and disconnected the property from the network
- Removed the collapsed hardwood pole, weakened by fungal growth and termites, along with the old 6mm copper aerial mains
- Installed a new galvanised steel pole in the same spot, with the existing single phase consumer mains run inside it
- Connected new 25mm aluminium overheads to the network and safely reconnected the home
- Cleaned up the site once the new pole was in
The result
The home is back on a safe supply from a new galvanised pole. Damage to the mailbox, water meter and gate from the falling pole was noted for repair.

What our customers say
How a pole replacement works
Assess and make safe
We attend site, make the area safe and assess the pole, the supply and what the network requires.
Plan and approvals
We coordinate with your energy provider and organise the paperwork so you do not have to.
Replace the pole
Our Level 2 crew removes the old pole and installs the new one to network standards.
Test and reconnect
We test the installation, reconnect your supply and commission it before we leave.
Power pole FAQs
How long does a private power pole replacement take?
It depends on site access, the condition of the existing pole and the requirements of your energy provider. After we assess your site, we give you a clear timeframe before any work starts.
Who is responsible for a private power pole?
In most cases the property owner is responsible for a private pole and the supply line that runs from it to the property. We can inspect yours and confirm what applies to your situation.
Do I need a Level 2 ASP electrician?
Work that connects to the electricity network needs an accredited Level 2 ASP. High Demand Electrical is a Level 2 ASP, so we can handle the job from assessment through to reconnection and commissioning.
Do you handle emergencies like a fallen pole?
Yes. We are available 24/7 across Sydney. If a pole is down or damaged, call 0411 719 093.
SYDNEY’S PRIVATE POWER POLE SPECIALISTS
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